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SAP C-C4H47-2503 Exam Syllabus Topics:

Topic
Details

Topic 1

General, Company, Users, and Control Settings: This section of the exam measures the skills of a System Administrator and focuses on how to manage foundational system settings. It includes setting up employees, users, authorizations, business roles, and the organizational structure to control access and processes efficiently.

Topic 2

Master Data: This section of the exam measures the skills of a Data Steward and focuses on maintaining critical customer and product-related master data. It includes managing accounts, individual customers, contacts, products, registered products, and pricing elements within SAP Sales Cloud.

Topic 3

Playbook, Digital Selling Workspace, and Guided Selling: This section of the exam measures the skills of a Digital Sales Manager and focuses on features that support structured selling. It includes working with the Playbook, using the Digital Selling Workspace, and applying Guided Selling techniques to drive better customer engagement and sales outcomes.

Topic 4

Activities Management: This section of the exam measures the skills of a Sales Support Specialist and focuses on managing tasks and calls. It includes features such as call lists and task management to help users stay on top of daily sales activities and follow-ups.

Topic 5

Machine Learning and Gen AI: This section of the exam measures the skills of an Innovation Consultant and explores how SAP Sales Cloud Version 2 utilizes machine learning and generative AI. These technologies are used to automate tasks, gain insights, and enhance the intelligence of sales processes.

Topic 6

Leads and Opportunity Management: This section of the exam measures the skills of a Sales Executive and evaluates knowledge of working with leads and opportunities. It also includes using the pipeline and forecast tracker to monitor and manage sales performance throughout the sales cycle.

Topic 7

Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.

Topic 8

Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.

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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q55-Q60):

NEW QUESTION # 55
What is a benefit of assigning Playbooks to Leads based on an existing list of Account IDs?

A. Any newly created Accounts will automatically have Leads created based on the Playbook.
B. Any newly created Lead associated with the listed Account will automatically receive suggestions from the Playbook.
C. Any newly created Lead associated with the listed Account will automatically be created with the same Source as the last Lead created.
D. Any newly created Lead associated with the listed Account will automatically be converted into Opportunities.

Answer: B

NEW QUESTION # 56
A User is no longer able to access SAP Sales Cloud Version 2, due to too many failed log-in attempts. As an Administrator, how can you fix the issue?

A. Assign a new security policy and unlock the User
B. Reset the password for the affected User
C. Unlock the respective User and reset the password
D. Unlock the employee and the respective password

Answer: B

NEW QUESTION # 57
Which of the following options represents a valid Master Data entity for a B2B scenario in SAP Sales Cloud Version 2?
Note: There are 2 correct answers to this question.

A. Group
B. Individual Customer
C. Contact
D. Account

Answer: C,D

Explanation:
Topic 1, Scenario - Best Run Bikes
Scenario - Best Run Bikes
est Run Bikes designs and manufactures icycles, components, and apparel. After cquiring Cyclo Clothing, they launched a new ales division. Previously managing customers a spreadsheets, the VP of Sales now seeks etter visibility into customers, the sales pipeline, nd structured processes to shorten sales ycles. You are part of the project team mplementing SAP Sales Cloud Version 2 and ou have been asked to address some specific usiness requirements as listed below:
*Reflect the renewed Company Theme and Branding in SAP Sales Cloud Version 2.
*Prepare, clean, and transfer Account master data for Cyclo Clothing and Best Run Bikes' into the new SAP Sales Cloud Version 2 system.
*Define specific Opportunity documents for executing and monitoring Cyclo Clothing sales activities. Gather additional insights when losing or winning Sales Quotations.
*Improve Sales efficiency of the different sales methodologies for
*Prepare, clean, and transfer Account master data for Cyclo Clothing and Best Run Bikes' into the new SAP Sales Cloud Version 2 system.
*Define specific Opportunity documents for executing and monitoring Cyclo Clothing sales activities. Gather additional insights when losing or winning Sales Quotations.
*Improve Sales efficiency of the different sales methodologies for Leads and Opportunities by guiding Sales Representatives with tailored sales activities. Additional discounts will be granted to customers if they register products online in the official website.
*Enable Sales Teams to easily access important custom KPIs tailored to company needs when accessing Accounts Overview.
*Personalize Leads using In Apps extensibility options for improving Sales Teams user experience and adoption.

NEW QUESTION # 58
Which are valid cards to be added to SAP Sales Cloud Version 2 Home Page?
Note: There are 3 correct answers to this question.

A. Learning Content
B. Pins
C. Video Feed
D. Forecast Tracker
E. My Network

Answer: B,D,E

NEW QUESTION # 59
You have to pitch the major differentiators of SAP Sales Cloud Version 2 compared to the previous version.
Which of the following would you describe as top advantages?
Note: There are 3 correct answers to this question.

A. Free access to SAP expert guidance
B. Monthly releases that will help fill gaps faster
C. Modern platform that delivers higher speeds, higher availability, and higher agility
D. Direct access to the back end for faster issue resolution
E. Fresh new User Experience with dynamic layouts and faster screen loading

Answer: B,C,E

NEW QUESTION # 60
......

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